ChainCatcher 消息，Web3 Foundation 宣布将逐步结束 Polkadot 的官方客服支持运营服务。官方表示，随着 Polkadot 生态的不断成熟，其战略重心将发生转移，即从扩展中心化的支持功能，转向优先构建更直观、更具自主性的产品与用户界面，从系统设计层面降低用户对客服支持的依赖。
根据后续安排，官方支持联系表单将在该公告发布后继续开放一周，随后正式关闭，但已提交的剩余工单仍会得到处理；AI 聊天机器人也将同步下线。此外，现有的支持页面知识库将暂时保留，但不再进行内容更新与维护。未来，用户帮助与支持工作将全面转向去中心化社区，官方建议用户通过 Discord、Reddit 和 Telegram 等 Polkadot 社区渠道获取相关协助。
Disclaimer: The information on this page may come from third parties and does not represent the views or opinions of Gate. The content displayed on this page is for reference only and does not constitute any financial, investment, or legal advice. Gate does not guarantee the accuracy or completeness of the information and shall not be liable for any losses arising from the use of this information. Virtual asset investments carry high risks and are subject to significant price volatility. You may lose all of your invested principal. Please fully understand the relevant risks and make prudent decisions based on your own financial situation and risk tolerance. For details, please refer to
Disclaimer.
Gerelateerde artikelen
Bluefin Launches Portfolio Feature for Unified Crypto Tracking
Bluefin has introduced a new "Portfolio" feature that allows users to track their financial positions across various DeFi products. This tool consolidates net worth, PnL history, and asset management into a single, transparent interface, enhancing efficiency and oversight for traders and investors.
BlockChainReporter6u geleden
傑克多西預告「比特幣日」傳奇水龍頭將於 4 月 6 日重啟
Jack Dorsey 發文預告將於 2026 年 4 月 6 日重啟比特幣水龍頭活動，向早期開發者致敬，並重新喚起社群精神。此活動背景為比特幣市場回調，Dorsey 領導的 Block 公司持有的比特幣仍具良好獲利。
ChainNewsAbmedia9u geleden
Ethereum Foundation stakes another $93 million ether, reaching its 70,000 ETH target
The Ethereum Foundation staked $93 million in ether, reaching nearly $143 million in total staked ETH, almost fulfilling its 70,000 ETH target. This shift to staking generates yield for funding operations without selling assets, although some ETH remains unstaked.
CoinDesk14u geleden
