Bank of America's CashPro QR Sign-In Hits 60% Adoption Surge: Why Treasury Teams Are Ditching Passwords for Biometric Login

The Numbers Tell the Story

When Bank of America rolled out QR-based authentication on CashPro back in 2022, few predicted it would become a game-changer for treasury teams. Fast forward to today: the feature has surpassed 2 million logins and jumped 60% in adoption year-over-year. That’s not just impressive growth—it signals a fundamental shift in how enterprise clients think about security and convenience.

Two Pain Points Solved

The traditional corporate login dance has always been awkward: remember complex passwords, manage physical tokens, navigate multi-factor authentication. CashPro’s QR Sign-In flips the script by letting users scan a code on their desktop using their mobile phone and authenticate with biometrics. No password recalls. No physical hardware to carry. The mobile token? It’s built right into the CashPro app itself.

This dual-layer improvement explains the adoption momentum. According to Jennifer Sanctis, head of CashPro App and Personalized Technologies at Bank of America’s Global Payments Solutions, “QR Sign-In makes that entry point even more secure and further enhances the client experience.” For corporations managing treasury and trade operations across multiple time zones, reducing friction at login isn’t just nice-to-have—it’s essential.

Geography Matters: Europe Leading the Charge

Here’s where it gets interesting: European clients are using QR Sign-In more than twice as frequently as their counterparts in other regions. This regional preference suggests either stronger security awareness in European markets or better alignment with how EU treasurers work. Karen Davis, head of treasury and trade finance for oil & gas at Glencore, exemplifies this adoption. “It’s so quick and convenient. I don’t know why people wouldn’t use it,” she said—a telling vote of confidence from an active user who sits on Bank of America’s UK CashPro Board.

BofA’s CashPro Platform: More Than Just a Login Tool

The QR Sign-In momentum reflects a broader trend: CashPro serves over 40,000 corporate and commercial clients globally who use the platform as their primary interface for treasury, trade, and credit operations. Bank of America has been steadily innovating—recently launching Push Authentication to further streamline the mobile token experience.

The platform’s credibility is reinforced by third-party recognition. In 2024, CashPro earned the No. 1 (tied) ranking for overall leadership in digital channels from Crisil Coalition Greenwich for the third consecutive year. The 2025 Awards for Innovation and Excellence from Treasury Management International recognized the platform for Best Customer Experience, Best Mobile Technology Solution for Treasury, and Best Solution Innovation in Data Analytics.

What This Means for Enterprise Security

The 60% surge in QR Sign-In adoption isn’t just a feature update—it’s a validation of a security model that balances convenience with protection. As corporations face increasing authentication fatigue and token management overhead, Bank of America’s approach demonstrates that passwordless, biometric-driven workflows can scale across enterprise environments. With biometrics and integrated mobile authentication now standard across CashPro, the era of cumbersome corporate logins appears to be fading.