Year-end is here, and scam tactics are also upgrading—remember this new type of scam

Recently, we received a case where a user was deceived and lost money to scammers impersonating a senior executive of a major exchange. The process is very "standard": the scammer proactively contacts the victim, using sweet words to say they can help solve various problems. Once you transfer the money, the other party disappears without a trace.

This type of "executive" persona is particularly easy to deceive. Because they create a very professional illusion—using official terminology, pretending to be internal staff, making you think you're communicating with a real exchange employee. By the time you realize it, the funds have long been pocketed by the scammers.

At this time of year, such scams become more frequent. We advise everyone: do not trust anyone who promises "special help" through private channels. Official exchange customer service will not proactively ask you to transfer funds. If you have any issues, report them through official channels—don't fall for that little "benefit."