Someone is using a classic scam tactic: first forging transfer records and scam chat logs to create a false evidence chain. Then, they target high-level exchange executives' accounts, impersonate their identity, and complain to customer service. The key step is that scammers deliberately send inquiry messages and screenshots to these real accounts to create the illusion of an "official response." Finally, they use public opinion manipulation, leveraging exposure and negative publicity as leverage for extortion. The danger of this method lies in exploiting the authenticity of platform customer service responses, confusing identity verification loopholes, and creating information asymmetry. Exchange users need to be vigilant against this kind of "combined scam"—individual transfer records are untrustworthy, and any response from customer service should be verified through official channels. Never make transfer decisions based solely on screenshots.