Just realized a lot of people don't know how to change sassa payment method properly - been seeing complaints in groups about delayed grants because banking details are outdated. So here's what actually works:

If you're on permanent grants (old age, disability, child support), you literally have to go to the SASSA office in person. They won't let you do it online no matter what. You need your SA ID, proof of the new bank account (bank statement not older than 3 months), and they'll give you a form to fill out. Takes up to 21 working days to process, and if you submit after the 15th of the month, you'll have to wait another cycle. Annoying but that's how it works.

Now if you're on the SRD R370 grant, that's different - the whole process is online through their portal. You enter your ID number, they send you an SMS link, you click it and update your banking details. Way smoother. Just remember the account has to be in YOUR name only, no joint accounts.

Phone number changes are similar - permanent grants need a visit or a call to 0800 60 10 11, but SRD has an online portal for that too. Some people say they had issues with the portal though, so if it doesn't work, just call them directly or go to the office.

Pro tip: use only the official SASSA website and portals. There are fake sites out there trying to scam people. Honestly, if you're unsure about anything, just visit the office or call - it's safer than dealing with sketchy websites.