Wells Fargo Strengthens Digital Leadership with Reetika Grewal's Appointment to Shape Commercial Banking Innovation

Wells Fargo & Company has made a strategic move to accelerate its digital transformation across its commercial and corporate banking divisions by appointing Reetika Grewal as the head of Digital for Commercial Banking and Corporate & Investment Banking. The appointment, effective late April, marks a significant investment in the company’s commitment to reimagining how businesses interact with banking services in an increasingly digital landscape.

A Strategic Addition to Wells Fargo’s Digital Future

Grewal will report directly to Ather Williams III, head of Strategy, Digital, and Innovation, and will operate from the company’s San Francisco headquarters. In her role, she will spearhead the acceleration of digital offerings and market-competitive capabilities specifically tailored for commercial and corporate banking clients. Her mandate centers on streamlining digital experiences to help enterprises manage their operations more efficiently while maintaining security and ease of use.

According to Williams, the appointment reflects Wells Fargo’s recognition that commercial clients increasingly demand seamless, integrated solutions for business management and payment processing. “Our strategy is to deliver comprehensive digital experiences that address the core pain points of our commercial and corporate clients,” Williams noted. The move underscores how traditional financial institutions are intensifying their focus on digital-first strategies to remain competitive with fintech challengers and emerging banking platforms.

Building on a Proven Track Record in Payments and Digital Innovation

Grewal brings substantial credentials from her previous role as head of Digital for the Commercial Bank at a leading investment bank, where she focused on payments infrastructure and digital banking solutions. Before that position, she served as global head of Payments Strategy and Solutions at a fintech-focused financial institution, where she led efforts to modernize payment systems and expand digital capabilities.

Her career also includes an earlier tenure at Wells Fargo itself, where she worked in online payments product management—giving her institutional knowledge of the company’s existing systems and culture. Beyond her banking career, Grewal has held positions at technology startups focused on product development, strategy, and user-centered design, experiences that have shaped her approach to customer-centric innovation.

Recognized Leadership in Fintech and Payments

Throughout her career in the payments and innovation sector, Grewal has earned multiple accolades. She was recognized as one of the PaymentsSource Most Influential Women in Payments for four consecutive years from 2015 to 2018. Additionally, Bank Automation News named her to its Innovators to Watch list in 2015, and she received the Global Power Women in Fintech award that same year. Her contributions to the industry have also been reflected in advisory roles—she served on the Presidential Advisory Board of the Electronic Transaction Association and as a Strategic Advisory Board member at FTV Capital.

Grewal holds a Bachelor of Arts in French and International Relations from the University of Michigan and an MBA from Washington University.

Reetika Grewal Joins Expanding Digital Leadership Team at Wells Fargo

Grewal’s appointment is part of a broader organizational restructuring within Wells Fargo’s Strategy, Digital, and Innovation division. The company has simultaneously elevated several other leaders to key positions: Michelle Moore was recently named Digital Platform leader, overseeing digital experience strategy for Wells Fargo’s consumer business segments. Liz Guthrie took on the role of head of Innovation and Research & Development, driving company-wide innovation and R&D initiatives aimed at enhancing customer experiences and operational efficiency. Toby Brown was appointed leader for Strategy, Integration, Planning & Analysis, managing strategic planning, data analytics, and financial planning functions.

This cohesive leadership restructuring signals Wells Fargo’s intent to embed digital transformation across all customer segments—from retail consumers to enterprise clients.

About Wells Fargo’s Market Position

Wells Fargo & Company operates as a leading diversified financial services provider with approximately $1.9 trillion in assets. The institution serves roughly one in three U.S. households and supports over 10% of middle market companies across the country. The company operates through four primary business segments: Consumer Banking and Lending; Commercial Banking; Corporate and Investment Banking; and Wealth and Investment Management. Wells Fargo ranked 30th on Fortune’s 2020 list of America’s largest corporations and continues to focus on sustainable, inclusive growth through support for housing affordability, small business expansion, and financial health initiatives.