Military Members Get Exclusive Car Buying Advantages Through Navy Federal and TrueCar Collaboration

Navy Federal Credit Union has joined forces with TrueCar, the online automotive marketplace, to deliver a specialized car buying experience tailored for military personnel and their families. The new Car Buying Service eliminates hassle from vehicle shopping while keeping costs down for eligible members.

What Members Actually Receive

The partnership brings concrete financial benefits to the table. Military families using this service can expect to save an average of $3,500 off manufacturer suggested retail price when working with TrueCar’s Certified Dealer network. Beyond price reductions, members gain access to $4,000 in repair and auto deductible reimbursement benefits, plus exclusive discounts on both new and used vehicles across thousands of participating dealers nationwide.

How the Platform Simplifies Car Shopping

Rather than traditional dealership visits, Navy Federal members can now research and compare vehicles online, receive transparent pricing tailored to their local market, and identify what others paid for comparable models in their area. The “Buy from Home” feature lets members complete transactions with minimal in-person dealer contact, with options for remote paperwork processing and vehicle delivery. Every used car listing includes a detailed condition review and instant valuation to help members understand vehicle condition and worth.

Additional Military-Focused Support

TrueCar provides dedicated phone support specifically trained on military purchasing needs, not generic customer service. Members also access vehicle trade-in or sale valuations with real cash offers generated within minutes, removing uncertainty from private sales or trade-ups.

About the Organizations

Navy Federal Credit Union serves 10 million members globally as the world’s largest credit union, operating 344 branches with over 22,000 employees. Founded in 1933, it maintains membership eligibility across all armed forces and their families. TrueCar powers car buying programs for more than 250 major brands including AARP and American Express, with roughly half of new car purchases involving TrueCar-powered platforms.

For additional details about the Car Buying Service, visit navyfederal.org or www.truecar.com.