Trust Wallet has opened a claim channel, with over 2,600 people applying in a short period of time.

Trust Wallet was subjected to a supply chain attack this week, with losses amounting to at least $7 million. The official has now officially initiated the compensation process.
(Background: CZ: Trust Wallet will compensate users for asset losses, with stolen funds reaching $7 million)
(Additional background: SlowMist: Trust Wallet’s code repository suspected to be compromised, users are advised to disconnect from the internet and transfer assets)

The self-custody crypto wallet Trust Wallet has officially opened the official claim form for full compensation. Applicants must prepare: 1) contact Email and residence; 2) stolen wallet address; 3) attacker’s receiving address; 4) related transaction hash (TXID); 5) a brand new, uncontaminated receiving wallet address.

The official once again reminds users that they only need to submit information through the official form. Beware of phishing accounts “do not interact with any messages from non-official channels,” and any “customer service” requesting seed phrases is a scam.

Update on Trust Wallet Browser Extension v2.68 Security Incident: Compensation Process

To start the compensation process, affected users should please complete this form: https://t.co/xlBLrL6kMj to help us process your case.

Our support team is prioritizing all the victims from… https://t.co/yaqFNLxuyx

— Trust Wallet (@TrustWallet) December 26, 2025

Trust Wallet CEO recently posted:

We have received over 2,630 claims and reimbursement reports, more than 10 times our usual ticket volume. The claim amounts range from $1.05 million to $3.5 million. Our customer support team is under much greater pressure than usual, but they are doing their best to process claims as quickly as possible.

4/ We’ve received 2,630+ claims & reports for reimbursement — more than 10x our usual ticket volume. Losses in claims vary from $1.05 to $3.5M. Our Customer Support team is stretched a lot more than usual but they are responding to claims as quickly as possible. We are also in…

— Eowync.eth (@EowynChen) December 27, 2025

Security upgrade recommendations

Security experts advise that even if assets are not affected, anyone who has installed v2.68 should immediately upgrade to v2.69 and consider regenerating a new wallet to prevent future issues. Large assets should be transferred to cold wallets or multi-signature addresses to reduce single point risks.

Finally, diversifying assets, regularly checking authorization records and plugin sources remain the best strategies to prevent supply chain attacks.